1. Who We Are
Collins Construction Ltd ("Collins", "we", "us", "our") is committed to protecting the privacy of everyone who interacts with us. This Privacy Policy explains what personal data we collect through our website contact form, why we collect it, how we use it, and your rights under UK data protection law.
Collins Construction Ltd is the Data Controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Registered office: One Croydon, 12–16 Addiscombe Road, Croydon, CR0 0XT
Company Registration No. 560487
2. Our Data Protection Contact
Our Compliance Director is responsible for data protection matters at Collins Construction Ltd. If you have any questions about how we handle your personal data, or wish to exercise your rights, please contact:
Compliance Director
Collins Construction Ltd
One Croydon, 12–16 Addiscombe Road, Croydon, CR0 0XT
Email: enquiries@collins-construction.com
Telephone: 020 8681 4500
3. What Personal Data We Collect
We collect personal data through our website contact form at www.collins-construction.com. The form asks you to select a reason for your enquiry. The data collected and how we use it varies depending on the type of enquiry, as set out below.
In all cases, we only collect data that is necessary and relevant to your enquiry. We do not collect special category data (such as health, ethnicity, or financial details) through our contact form. Please do not include such information in your message.
3a. Project Opportunities
If you contact us regarding a project opportunity, we collect:
• Your name and job title
• Your company name and address
• Your email address and telephone number
• Details of the project or opportunity you are enquiring about
This data is used to assess and respond to the project opportunity and to follow up where appropriate. It may be shared internally with relevant members of the Collins team involved in business development and tendering.
Lawful basis: Legitimate interests - processing is necessary to evaluate and respond to a potential business opportunity, which is in both your and our legitimate interest.
Retention: Up to 3 years from the date of enquiry, or longer if a contract is entered into, in which case data will be retained in line with our contractual obligations.
3b. Career Enquiries
If you contact us regarding a career or job opportunity, we collect:
• Your full name
• Your email address and telephone number
• The content of your message, which may include details of your skills, experience, and career background
• Any additional information you choose to include, such as a CV or covering letter
This data is used to assess your suitability for current or future roles at Collins Construction Ltd and to respond to your enquiry. It will be seen by relevant members of our HR and management team.
We treat career enquiry data with particular care. We will not share it externally without your consent, and we will not use it for any purpose other than recruitment consideration.
Lawful basis: Legitimate interests - processing is necessary to assess your suitability for employment and to respond to your enquiry.
Retention: If your enquiry does not lead to an offer of employment, your data will be retained for up to 6 months and then securely deleted, unless you have given explicit consent for us to retain it for longer for future opportunities. If a contract of employment is entered, your data will be transferred to your personnel file and retained in accordance with our HR data retention policy.
Note on sensitive information: Please do not include sensitive personal data such as health conditions, disability information, or protected characteristics in your initial enquiry message unless specifically requested. If relevant, this will be requested at the appropriate stage of the recruitment process.
3c. Supply Chain Enquiries
If you contact us regarding supply chain, subcontracting, or supplier registration, we collect:
• Your name and job title
• Your company name, address, and registration details
• Your email address and telephone number
• Details of the products or services you provide
This data is used to assess your suitability as a potential supplier or subcontractor to Collins Construction Ltd, to respond to your enquiry, and to maintain records of supply chain contacts. It may be shared internally with our procurement and commercial teams.
Lawful basis: Legitimate interests - processing is necessary to evaluate and manage our supply chain relationships.
Retention: Up to 3 years from the date of enquiry, or longer if a supply chain relationship is established, in which case data will be retained for the duration of the relationship and for a period of up to 6 years thereafter in line with contractual and legal obligations.
3d. General Enquiries
If you contact us with a general enquiry, we collect:
• Your name
• Your email address and/or telephone number
• The content of your message
This data is used solely to respond to your enquiry. It will not be used for marketing or shared with third parties without your knowledge.
Lawful basis: Legitimate interests - responding to your enquiry is in both your and our legitimate interest.
Retention: Up to 2 years from the date of your enquiry, after which it will be securely deleted.
4. Who We Share Your Data With
We do not sell, rent, or trade your personal data to any third party for marketing purposes.
We may share your data with trusted third-party service providers who assist us in operating our website and business, subject to appropriate data processing agreements. These currently include:
• Netlify, Inc. our website hosting provider, which processes server log data (including IP addresses) for security and diagnostic purposes. Netlify is based in the United States; transfers are covered by Standard Contractual Clauses under UK GDPR.
We may also disclose your data where required to do so by law, court order, or to protect the rights, property, or safety of Collins Construction Ltd, our staff, or others.
5. International Data Transfers
Where we transfer personal data outside the United Kingdom, we ensure appropriate safeguards are in place in accordance with UK GDPR. Currently, the only international transfer we make is to Netlify, Inc. in the United States, carried out under Standard Contractual Clauses approved for use under UK GDPR.
6. How We Protect Your Data
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
• Use of a reputable, secure hosting provider (Netlify) with industry-standard security practices
• Restricting internal access to personal data to those with a legitimate need to process it
• Regular review of our data handling and storage practices
Whilst we take every reasonable precaution, no method of electronic transmission or storage is entirely secure. If you have any concerns about the security of your data, please contact us at enquiries@collins-construction.com.
7. Your Rights Under UK GDPR
You have the following rights in relation to the personal data we hold about you:
• Right of access - to request a copy of the personal data we hold about you (a Subject Access Request)
• Right to rectification - to request correction of inaccurate or incomplete data
• Right to erasure - to request deletion of your data where there is no compelling reason for us to continue processing it
• Right to restrict processing - to ask us to limit how we use your data in certain circumstances
• Right to data portability - to receive the data you have provided to us in a structured, machine-readable format
• Right to object - to object to our processing where we rely on legitimate interests as our lawful basis
• Rights related to automated decision-making - we do not use automated decision-making or profiling in relation to your personal data
To exercise any of these rights, please contact our Compliance Director at enquiries@collins-construction.com. We will respond within one calendar month as required by UK GDPR. We may need to verify your identity before processing your request. There is no charge for making a request unless it is manifestly unfounded or excessive.
8. How to Make a Complaint
If you are unhappy with how we have handled your personal data, please contact our Compliance Director in the first instance at enquiries@collins-construction.com so that we can attempt to resolve the matter.
If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection regulator:
Information Commissioner's Office
Website: ico.org.uk
Telephone: 0303 123 1113
Post: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
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9. Cookies
Our website uses cookies: small text files stored on your device when you visit. We use two categories of cookie:
• Strictly necessary - required for the website to function (e.g. storing your cookie consent preference). These are set automatically and do not require your consent.
• Analytics - we use Google Analytics 4 (GA4) to understand how visitors use the site. GA4 cookies are only set after you have accepted them via our cookie consent banner. You can decline or withdraw consent at any time using the Cookie Settings link in the website footer.
For a full list of cookies, their purposes, and retention periods, please see our separate Cookies Policy at https://collins-construction.com/cookie-policy/
10. Links to Other Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to www.collins-construction.com. We are not responsible for the privacy practices of third-party sites and encourage you to read their own privacy policies before submitting any personal data.